🔐 – advanced – API available by request, if you want to use it, please welcome to Support page.

⚠️ – please pay attention to this change as it may potentially break compatibility with your app.

⭐️ – new API methods introduced.

🔧 – bug fixes.

Basepath for all URLs: https://platform.ringcentral.com/restapi/v1.0.

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Voice

Call Handling Rules

• call queue member name is now available

Changed Methods
GET /account/{accountId}/extension/{extensionId}/answering-rule/business-hours-rule

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• custom Time Zone is now supported

Changed Methods
🔧 POST /account/{accountId}/extension/{extensionId}/answering-rule
🔧 PUT /account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}

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• IMS number in answering rules

Changed Methods
GET /account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}
PUT /account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}

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Meetings

Meeting Configuration

New Methods
⭐ POST /restapi/v1.0/account/{accountId}/extension/{extensionId}/meeting-configuration/profile-image

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• new scheduling settings

Changed Methods
GET /account/{accountId}/extension/{extensionId}/meeting/user-settings
GET /account/{accountId}/meeting/locked-settings

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• new 'ThirdParty' option for audio

Changed Methods
GET /account/{accountId}/extension/{extensionId}/meeting/user-settings

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Account

User Settings

• new 'DelegatedLinesGroup' extension type supported

Changed Methods
GET /account/{accountId}/extension/{extensionId}
PUT /account/{accountId}/extension/{extensionId}

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Bulk Update Extension

New Methods
⭐ POST /restapi/v1.0/account/accountId/extension-bulk-update
⭐ GET /restapi/v1.0/account/accountId/extension-bulk-update/tasks/taskId

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Provisioning

Extensions

• new 'DelegatedLinesGroup' extension type supported

Changed Methods
GET /account/{accountId}/extension

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Video Configuration

• new 'userLicenseType' supported

Changed Methods
GET /account/{accountId}/extension/{extensionId}/video-configuration
PUT /account/{accountId}/extension/{extensionId}/video-configuration

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Address Book

External Contacts

Address Book Bulk Upload API

New Methods
⭐ POST /account/{accountId}/address-book-bulk-upload
⭐ GET /account/{accountId}/address-book-bulk-upload/tasks/{taskId}

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• new 'ringtoneIndex' attribute supported

Changed Methods
GET /account/{accountId}/extension/{extensionId}/address-book/contact
POST /account/{accountId}/extension/{extensionId}/address-book/contact
PUT /account/{accountId}/extension/{extensionId}/address-book/contact
GET /account/{accountId}/extension/{extensionId}/address-book/contact/{contactsId}
PUT /account/{accountId}/extension/{extensionId}/address-book/contact/{contactsId}
GET /account/{accountId}/extension/{extensionId}/address-book/contact/adress-book-sync

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Internal Contacts

• new 'DelegatedLinesGroup' extension type supported

Changed Methods
GET /account/accountId/directory/entries
GET /account/accountId/directory/entries/{entryId}
GET /account/accountId/directory/entries/search

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Events & Notifications

Notification Types

• queueCall flag is supported

Changed Event Filters
[/restapi/v1.0/account/{accountId}/presence?detailedTelephonyState=true]
[/restapi/v1.0/account/{accountId}/extension/{extensionId}/presence?detailedTelephonyState=true]

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• Last updated:
• Contributors