🔐 – advanced – API available by request, if you want to use it please welcome to Support page.

❗ – please pay attention to this change as it may potentially break compatibility with your app.

Basepath for all URLs: https://platform.ringcentral.com/restapi/v1.0.

New Methods

	Method	Resource	Description
	POST	/account/{accountId}/call-monitoring-groups	Creation of a call monitoring group is supported
	PUT	/account/{accountId}/call-monitoring-groups/{groupId}	Editing of a call monitoring group is supported
	DELETE	/account/{accountId}/call-monitoring-groups/{groupId}	Deletion of a call monitoring group is supported
	GET	/account/{accountId}/directory/entries	Retrieval of company users of a federated account is supported
	POST	/account/{accountId}/directory/entries/search	Search of company users of a federated account is supported
	POST	/account/{accountId}/extension/{extensionId}/caller-blocking/phone-numbers/bulk-update
	GET	/account/{accountId}/meeting-recordings
	GET	/account/{accountId}/extension/{extensionId}/meeting-recordings
🔐	GET	/account/{accountId}/message-store-configuration
🔐	PUT	/account/{accountId}/message-store-configuration

Now Public

	Method	Resource	Description
🔐	GET	/account/{accountId}/telephony/sessions/{sessionId}	Returns the status of a call session by ID
🔐	DELETE	/account/{accountId}/telephony/sessions/{sessionId}	Drops a call session
🔐	GET	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}	Returns a party status of a call session by ID
🔐	PATCH	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}	Modify the party of a call session by ID
🔐	POST	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}/flip	Performs call flip procedure by holding opposite party and calling to the specified target
🔐	POST	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}/forward	Distributes a non-answered call to the defined target
🔐	POST	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}/hold	Puts the party to stand-alone mode and starts to play Hold Music
🔐	POST	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}/recordings	Starts new call recording in a party
🔐	PATCH	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}/recordings/{recordingId}	Pause/resume recording
🔐	POST	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}/reject	Rejects an inbound call in a "Setup" or "Proceeding" state
🔐	POST	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}/transfer	Transfers a party by placing a new call to the specified target
🔐	POST	/account/{accountId}/telephony/sessions/{sessionId}/parties/{partyId}/unhold	Brings a party back into a call and stops to play Hold Music

Syntax Changes

	Method	Resource	Description
	GET	/account/{accountId}/device/{deviceId}	useAsCommonPhone attribute is supported
🔐	PUT	/account/{accountId}/device/{deviceId}	inCompanyNet and site attributes are supported
	GET	/account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}	VoicemailExtensionAnsweringRule and AnnouncementExtensionAnsweringRule values are supported for usageType
	PUT	/account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}	VoicemailExtensionAnsweringRule and AnnouncementExtensionAnsweringRule values are supported for usageType
	PUT	/dictionary/greeting	VoicemailExtensionAnsweringRule and AnnouncementExtensionAnsweringRule values are supported for usageType
	GET	/account/{accountId}/extension/{extensionId}/caller-id	extensionNameForOutboundCalls and extensionNumberForInternalCalls attributes are supported
	PUT	/account/{accountId}/extension/{extensionId}/caller-id	extensionNameForOutboundCalls and extensionNumberForInternalCalls attributes are supported
	GET	/account/{accountId}/extension/{extensionId}	EmergencyAddressAutoUpdate service feature added
	GET	/account/{accountId}/service-info	EmergencyAddressAutoUpdate service feature added
	POST	/account/{accountId}/extension/{extensionId}/greeting	multipart/form-data Content-Type is supported
🔐	POST	/account/{accountId}/greeting	multipart/form-data Content-Type is supported
	POST	/account/{accountId}/extension/{extensionId}/fax	26, 27, 28 values are supported for coverIndex parameter
	GET	/account/{accountId}/extension/{extensionId}/phone-number	TollFreeSmsSender value is supported for records.features attribute
	GET	/account/{accountId}/extension/{extensionId}/message-store/{messageId}/content/{attachmentId}	contentDisposition query parameter supported
	GET	/account/{accountId}/extension/{extensionId}/message-store/{messageId}/content/{attachmentId}	contentDisposition query parameter supported
	GET	/account/{accountId}/phone-number/{phoneNumberId}	MeetingsNumber value supported for usageType attribute
	GET	/account/{accountId}/service-info	limits.cloudRecordingStorage attribute added
	GET	/dictionary/state	allCountries query parameter is supported
	All	/subscription	event filters /restapi/v1.0/account/{accountId}/extension/{extensionId}/fax?direction=Inbound and /restapi/v1.0/account/{accountId}/extension/{extensionId}/voicemail are supported

Logic Changes

	Method	Resource	Change Description
❗	GET	/account/{accountId}/call-log	Response URI used to contain extension ID, now only account ID is returned
	GET	/account/{accountId}/directory/entries	label attribute is returned for any phone number where specified
❗	GET	/account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}	voicemail attribute is not returned for extensions of Announcement type
	PUT	/account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}	Updating of call handling rules for Voicemail and Announcement extension types is supported
	POST	/account/{accountId}/extension/{extensionId}/sms	Sending SMS from a toll-free number is supported
	GET	/account/{accountId}/phone-number	label attribute is returned for any phone number where specified
	GET	/account/{accountId}/extension/{extensionId}/phone-number	label attribute is returned for any phone number where specified

• Last updated:
• Contributors