🔐 – advanced – API available by request, if you want to use it please welcome to Support page.

❗ – please pay attention to this change as it may potentially break compatibility with your app.

Basepath for all URLs: https://platform.ringcentral.com/restapi/v1.0.

New Resources

Method Resource Description
PUT /account/{accountId}/business-hours [Beta] Update of company business hours
GET /account/{accountId}/business-hours [Beta] Retrieval of company business hours
GET /account/{accountId}/greeting/{greetingId} [Beta] Retrieval of a company custom greeting
POST /account/{accountId}/greeting [Beta] Upload of a company custom greeting
🔐 POST /account/{accountId}/ivr-menus [Beta] Creation of an IVR menu
🔐 GET /account/{accountId}/ivr/{ivrMenuId} [Beta] Retrieval of an IVR menu
🔐 PUT /account/{accountId}/ivr/{ivrMenuId} [Beta] Update of an IVR menu
🔐 POST /account/{accountId}/ivr-prompts [Beta] Upload of an IVR prompt
🔐 GET /account/{accountId}/ivr-prompts [Beta] Retrieval of IVR prompts
🔐 GET /account/{accountId}/ivr-prompts/{promptId} [Beta] Retrieval of an IVR prompt
🔐 PUT /account/{accountId}/ivr-prompts/{promptId} [Beta] Update of an IVR prompt
🔐 DELETE /account/{accountId}/ivr-prompts/{promptId} [Beta] Removal of an IVR prompt
🔐 GET /account/{accountId}/ivr-prompts/{promptId}/content [Beta] Retrieval of an IVR prompt media content
GET /account/{accountId}/paging-only-groups/{pagingOnlyGroupId}/users [Beta] Retrieval of paging group users
GET /account/{accountId}/paging-only-groups/{groupId}/devices [Beta] Retrieval of paging group devices
POST /account/{accountId}/paging-only-groups/{pagingOnlyGroupId}/bulk-assign [Beta] Upload or removal of paging group users and devices
GET /account/{accountId}/park-locations/{parkLocationId}/users [Beta] Retrieval of park location users
POST /account/{accountId}/park-locations/{parkLocationId}/bulk-assign [Beta] Upload and removal of park location users

Request Changes

Method Resource Change Description
POST /account/{accountId}/extension/{extensionId}/address-book/contact country parameter supported
PUT /account/{accountId}/extension/{extensionId}/address-book/contact/{contactId} country parameter supported

Response Changes

Method Resource Change Description
GET /account/{accountId} federated attribute added
GET /account/{accountId}/extension/{extensionId}/address-book/contact country attribute added
GET /account/{accountId}/extension/{extensionId}/address-book/contact/{contactId} country attribute added
🔐 GET /account/{accountId}/extension/{extensionId}/address-book-sync country attribute added

Business Logic Changes

Method Resource Change Description
🔐 POST /account/{accountId}/extension Voicemail, Limited, Announcement, ParkLocation values supported for parameter type
POST /account/{accountId}/extension/{extensionId}/address-book/contact DTMF sequence in contacts is supported
PUT /account/{accountId}/extension/{extensionId}/address-book/contact/{contactId} DTMF sequence in contacts is supported
GET /account/{accountId}/extension/{extensionId}/call-log message attribute returned for fax calls
🔐 GET /account/{accountId}/extension/{extensionId}/call-log-sync message attribute returned for fax calls
🔐 GET /dictionary/license-types LRP value supported for sku attribute
🔐 Push Notifications target attribute added to /restapi/v1.0/account/{accountId}/extension/{extensionId}/message-store/instant?type=SMS event filter notification payload