🔐 – advanced – API available by request, if you want to use it please welcome to Support page.

❗ – please pay attention to this change as it may potentially break compatibility with your app.

Basepath for all URLs: https://platform.ringcentral.com/restapi/v1.0.

New Resources

Method Resource Description
POST /account/{accountId}/answering-rule Company level custom call handling rule creation
GET /account/{accountId}/answering-rule Company level call handling rule list retrieval
GET /account/{accountId}/answering-rule/{ruleId} Company level call handling rule retrieval
PUT /account/{accountId}/answering-rule/{ruleId} Company level call handling rule updating
🔐 GET /account/{accountId}/licenses Licences list retrieval
🔐 GET /account/{accountId}/licenses/{licenseId} Licence info retrieval
🔐 DELETE /account/{accountId}/licenses/{licenseId} Licence deletion
🔐 GET /account/{accountId}/licenses/bulk-purchase Licence purchasing
🔐 GET /dictionary/license-types Licence types list retrieval

Now Available As Public

Method Resource Description
GET, PUT /account/{accountId}/extension/{extensionId}/caller-id Extension Caller ID setting
POST /account/{accountId}/department/bulk-assign [Beta] Call queue member list management
GET, POST /account/{accountId}/extension/{extensionId}/address-book/contact Upload and retrieval of User contacts
GET, PUT, DELETE /account/{accountId}/extension/{extensionId}/address-book/contact/{contactId} Retrieval, update and removal of a user contact
GET, PUT /account/{accountId}/extension/{extensionId}/conferencing Retrieval and update of Conference Calling settings
GET, PUT /account/{accountId}/extension/{extensionId}/favorite Retrieval and update of user Favorite contacts
GET /account/{accountId}/extension/{extensionId}/grant Retrieval of a user grant list
GET, POST /account/{accountId}/extension/{extensionId}/meeting [Beta] Upload and retrieval of user meetings list
GET, PUT, DELETE /account/{accountId}/extension/{extensionId}/meeting/{meetingId} [Beta] Retrieval, update and removal of a user meeting
POST /account/{accountId}/extension/{extensionId}/meeting/{meetingId}/end [Beta] Ending of a user meeting
GET /account/{accountId}/extension/{extensionId}/meeting/service-info [Beta] Retrieval of a meeting service data
GET, PUT /account/{accountId}/extension/{extensionId}/notification-settings Retrieval and update of user notification settings
GET /account/{accountId}/extension/{extensionId}/presence Retrieval of user presence settings
GET /dictionary/greeting/{greetingId} Retrieval of a standard greeting

Request Changes

Method Resource Change Description
GET /dictionary/country signupAllowed query parameter supported

Response Changes

Method Resource Change Description
GET /account/{accountId}/extension/{extensionId}/phone-number extension attribute added
GET /account/{accountId}/extension/{extensionId}/presence activeCalls.fromName, activeCalls.toName and activeCalls.startTime attributes added
GET /dictionary/country signupAllowed attribute added

Business Logic Changes

Method Resource Change Description
🔐 POST /account/{accountId}/extension
GET /account/{accountId}/extension Glip Bot extension type supported
GET /account/{accountId}/extension/{extensionId} CallSwitch service feature supported; AccountDirectory service feature removed
GET, PUT /account/{accountId}/extension/{extensionId}/caller-id CommonPhone value supported for byFeature.feature attribute
POST /account/{accountId}/extension/{extensionId}/greeting HoldMusic value supported for type attribute
GET /account/{accountId}/extension/{extensionId}/message-store/{id} attachment[].width and attachment[].height attributes added for MMS
GET /account/{accountId}/phone-number ContactCenterNumber value supported for attribute usageType
GET /account/{accountId}/extension/{extensionId}/phone-number ContactCenterNumber value supported for attribute usageType
GET /dictionary/greeting HoldMusic and Company values supported for type attribute; CompanyAnsweringRule and CompanyAfterHoursAnsweringRule for usageType attribute
Presence Push Notifications activeCalls.fromName, activeCalls.toName and activeCalls.startTime attributes added
Extension Push Notifications AccountInfo value supported for attribute hints