🔐 – advanced – API available by request, if you want to use it please welcome to Support page.

❗ – please pay attention to this change as it may potentially break compatibility with your app.

Basepath for all URLs: https://platform.ringcentral.com/restapi/v1.0.

Now Available as Public

Methods	Resource	Description
GET, POST	/account/{accountId}/extension/{extensionId}/answering-rule	Extension call handling rules
GET, PUT, DELETE	/account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}	Particular call handling rule
GET	/account/{accountId}/extension/{extensionId}/business-hours	Extension business hours
POST	/account/{accountId}/extension/{extensionId}/greeting	Custom greeting uploading
GET	/account/{accountId}/extension/{extensionId}/greeting/{greetingId}	Custom greeting downloading

New Methods

	Method	Resource	Description
	PUT	/account/{accountId}/extension/{extensionId}/business-hours	Change extension business hours

Request Changes

	Method	Resource	Change Description
🔐	GET	/account/{accountId}/call-log	transport and showBlocked query parameters supported
🔐	PUT	/account/{accountId}/extension/{extensionId}	contact.emailAsLoginName parameter supported
	GET	/account/{accountId}/extension/{extensionId}/call-log	transport and showBlocked query parameters supported
🔐	GET	/account/{accountId}/extension/{extensionId}/message-sync	recordCountPerConversation query parameter supported
	POST	/oauth/authorize	localeId, ui_locales and ui_options parameters supported

Response Changes

	Method	Resource	Change Description
	GET	/account/{accountId}	regionalSettings attribute added
	GET	/account/{accountId}/extension	contact.emailAsLoginName attribute added
	GET	/account/{accountId}/extension/{extensionId}	contact.emailAsLoginName attribute added
❗	GET	/account/{accountId}/extension/{extensionId}/phone-number	MmsSender feature supported (for future MMS functionality)

Business Logic Changes

	Method	Resource	Change Description
❗	GET	/account/{accountId}/extension	Value Limited is supported for extension type
❗	GET	/account/{accountId}/extension/{extensionId}	Value Limited is supported for extension type; AutomaticInboundCallRecording, AutomaticOutboundCallRecording, AutomaticCallRecordingMute, MMS, CallerIdControl, PasswordAuth service features supported
🔐	PUT	/account/{accountId}/extension/{extensionId}	extensionNumber allowed to be changed for system extension
❗	GET	/account/{accountId}/extension/{extensionId}/answering-rule	Only attributes id, uri, name, type and enabled now returned in the list; application permission changed to ReadAccounts
	POST	/account/{accountId}/extension/{extensionId}/answering-rule	TakeMessagesOnly and PlayAnnouncementOnly supported as callHandlingAction
	GET	/account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}	All rule information is returned without dependency on callHandlingAction
	PUT	/account/{accountId}/extension/{extensionId}/answering-rule/{ruleId}	TakeMessagesOnly and PlayAnnouncementOnly supported as callHandlingAction
	GET	/account/{accountId}/extension/{extensionId}/presence	allowSeeMyPresence, ringOnMonitoredCall, pickUpCallsOnHold returned for current extension
	POST	/subscription	/restapi/v1.0/account/~/extension/~/missed-calls event filter supported

• Last updated:
• Contributors